Reviews for Riverside Apartments

I had an unannounced and urgent request to tour this complex without any advanced notice (due to a personal dilemma). I walked in the office hoping to find Monique Cage, who I had seen many great reviews about. Lucky me, she was in office. Of course, I caught her by surprise because she was not expecting me. HOWEVER, she was MOST ACCOMMODATING, friendly, personable, and customer serviced oriented. She answered all of my questions and was willing to show me two apartment formats to ensure that I was most informed. The model unit was very beautiful and welcoming. The other unit was in progress of being prepared for tenants to move in, however, you could very much see that it was almost complete and would be perfect upon move in. The complex is gated and well maintained. There was not trash in site and the landscape is pretty. The pool is inviting. Considering the place that I am renting at now, there is a huge difference in quality and maintenance. Even the groundskeeper assisted me with a warm welcoming upon entering the leasing office! I've looked at many places in Arlington and seen the negative reviews about maintenance, staff, and ROACHES (which is why I am leaving the current property I have been renting from for less than 3 weeks!). The gates work and the site is terrific. I am planning to apply immediately. Hopefully everything goes well because I can see me easily calling this place home. Oh yea, it is clear there are not roach infestations or yucky bugs inhabiting the units.

Thankful to live in these apartments. Miss Monique always makes sure her residents are well taken care of! Our apartments are always kept clean by our urgent maintenance crew. I've been here for three years and always have been satisfied.

Greatness! First off, this apartment complex is very well managed by Lauren and Monique. You have an issue or need something, they are in it to win it. They get stuff done and seem like they truly care about their tenants and the complex. Besides being responsive, they are clear, concise, and very friendly. Maybe I'm just a likable guy, but I doubt that's the reason. Just sold a 3k sqft home, decided to move into apartment for the first time in 20 years, came here first because of appearance and location, and Monique sold me on the complex and I'm happy she did. Lauren handled the particulars of paperwork for me flawlessly. Second, the amenities are relatively standard these days with granite counters and standard stainless appliances. However, the grounds and exterior are immaculately maintained. They accept real dogs and even have a legit dog park, sand volleyball court, BBQ pavilion, and nice sidewalks throughout complex. The tenants are nice, it's a safe environment, and everyone seems respectful. Third, maintenance has been spot on. From day one, I noticed some very minor things needing repair. I signed into website and filled out maintenance request and was immediately contacted by Arturo. What a great guy!! Dude jumps in and and gets it done. He likes coffee, so hook him up. Two creams two sugars, that's the way he gets down. After being a home owner for so long and moving into an apartment, I could not have asked for a better scenario. I am very happy with my choice and recommend Riverside. I sure hope Valiant Residential is taking care of their employees as well as their employees are taking care of the complex and community. If you're not, shame on you because these folks here are why y'all are making the big bucks!

My family and I moved here about a month ago and have really enjoyed the amenities in our complex. The kids love playing billiards in the main office, getting stronger in the workout room, and running around with our puppy at the dog park. Can’t wait when it warms up to jump into the pool and play at the sand volleyball court. The maintenance department has been fast and friendly and the office staff are always available with a smile and get us the information we need.

Riverside Apartments has been the best apartments I have ever experience living in the DFW area. It’s one of the safest and most comfortable apartment location off of 287. With 24 / 7 locked gates, I feel more safe and at ease staying here than I did before elsewhere. The apartment buildings are spaced out and not crammed full of apartments and people. The landscape is well maintained and beautiful. The Riverside Apartments office staff and maintenance team are phenomenal. The office manager, Monique, is fantastic and she will listen to you and your needs for your home environment. I highly recommend Riverside Apartments for your new home.

When I first came to the property, my life had just been wrecked by an unforseen tsunami, for lack of a better word. Monique was the calm voice of reason. She assured me it was all going to be ok, and she did everything she could to get me situated ASAP. It has been a year, and I just turned in my keys because my life has evolved and taken a whole new direction, for the better of course. But I just want to say that this property is well maintained, clean, and I had ZERO issues while living here. Monique cares and sets the standard high. This sets this place above the rest. Maintenance is always timely and the office staff always helpful. I highly recommend this complex if you are seeking a new place to call home!

“Great manager, great staff, and reliable maintenance crew!" I never seen my whole entire life Monique just so kind and professional...

Love the hardwood floors and granite countertops, pool area is great, Monique and Loren are very understanding and willing to help. Love how the apartments circle around the courtyard and volleyball court, great view from the balcony.

When I first moved in here, I thought to myself “ what the Henkel did I get myself into?! Monique was very prompt at callin me and asking if I had any any complaint. Which I did, but she assured be that she couldn't fix the complaints if I didn’t bring them to her attentionZ good point. Hands down the best manager if ever had. She does the best job of making sure I’m happy and I absolut love that! I would have definitely about moving if it weren’t for her! I love her so much! ??????

When I first moved in here, I thought to myself “ what the Henkel did I get myself into?! Monique was very prompt at callin me and asking if I had any any complaint. Which I did, but she assured be that she couldn't fix the complaints if I didn’t bring them to her attentionZ good point. Hands down the best manager if ever had. She does the best job of making sure I’m happy and I absolut love that! I would have definitely about moving if it weren’t for her! I love her so much! ??????

Kind and caring.i have not lived in an apt since 23. She walked me thru all of it. Bless her heart. This apartment is blessed to have her. Diane huie

I've been a resident here for 3 months now, and I absolutely love it. The staff helped me and offered the best customer service, with answers to every question I asked. The living and apartment is quiet and beautiful, with so many amenities. I rate this property and staff at a 5 star! Satisfied Resident:)

Monique has been extremely helpful and very informative this whole moving in experience! Very very happy