Reviews For Riverside Apartments
We'd love your feedback! Please take a moment to rate your apartment community and write a review.
Great staff
Jannie is very sweet and attentive! I really enjoyed working with her. Kept me informed through the process from the beginning ... and beyond! Read More about Great staffBy: Anonymous Verified Resident
Source: Property SiteStaff is amazing
I love it here! The staff is amazing, and I loved how smooth the moving process was! I feel happy and safe in this community ... ?? Read More about Staff is amazingBy: Bianca Brown Verified Resident
Source: Property SiteNew resident
I want to give a big shout out to Chelle who assisted me with becoming a new resident. She has always been kind and answered ... all of my questions. This was the best experience that I have had. Thank you ! Read More about New residentBy: Tenisha Pruitt Verified Resident
Source: Property SiteAmazing
Since I have moved into Riverside the officestaff and maintenance staff have been amazing. Anytime I need anything they ... are always there to answer the phones and assist you immediately! I couldn't imagine living anywhere else. Just wanted to thank you all! Read More about AmazingBy: Haley Taylor Verified Resident
Source: Property SiteGreat team
Monique and staff are attentive and always helpful.By: Michael Strange Verified Resident
Source: Property SiteInformational & Tour - Beautiful
I had an unannounced and urgent request to tour this complex without any advanced notice (due to a personal dilemma). I walked ... in the office hoping to find Monique Cage, who I had seen many great reviews about. Lucky me, she was in office. Of course, I caught her by surprise because she was not expecting me. HOWEVER, she was MOST ACCOMMODATING, friendly, personable, and customer serviced oriented. She answered all of my questions and was willing to show me two apartment formats to ensure that I was most informed. The model unit was very beautiful and welcoming. The other unit was in progress of being prepared for tenants to move in, however, you could very much see that it was almost complete and would be perfect upon move in. The complex is gated and well maintained. There was not trash in site and the landscape is pretty. The pool is inviting. Considering the place that I am renting at now, there is a huge difference in quality and maintenance. Even the groundskeeper assisted me with a warm welcoming upon entering the leasing office! I've looked at many places in Arlington and seen the negative reviews about maintenance, staff, and ROACHES (which is why I am leaving the current property I have been renting from for less than 3 weeks!). The gates work and the site is terrific. I am planning to apply immediately. Hopefully everything goes well because I can see me easily calling this place home. Oh yea, it is clear there are not roach infestations or yucky bugs inhabiting the units. Read More about Informational & Tour - BeautifulBy: Erika B Verified Resident
Source: Property SiteTHANKFUL
Thankful to live in these apartments. Miss Monique always makes sure her residents are well taken care of! Our apartments ... are always kept clean by our urgent maintenance crew. I've been here for three years and always have been satisfied. Read More about THANKFULBy: TANAKA Verified Resident
Source: Property SiteWell Run Apartments
Greatness! First off, this apartment complex is very well managed by Lauren and Monique. You have an issue or need something, ... they are in it to win it. They get stuff done and seem like they truly care about their tenants and the complex. Besides being responsive, they are clear, concise, and very friendly. Maybe I'm just a likable guy, but I doubt that's the reason. Just sold a 3k sqft home, decided to move into apartment for the first time in 20 years, came here first because of appearance and location, and Monique sold me on the complex and I'm happy she did. Lauren handled the particulars of paperwork for me flawlessly. Second, the amenities are relatively standard these days with granite counters and standard stainless appliances. However, the grounds and exterior are immaculately maintained. They accept real dogs and even have a legit dog park, sand volleyball court, BBQ pavilion, and nice sidewalks throughout complex. The tenants are nice, it's a safe environment, and everyone seems respectful. Third, maintenance has been spot on. From day one, I noticed some very minor things needing repair. I signed into website and filled out maintenance request and was immediately contacted by Arturo. What a great guy!! Dude jumps in and and gets it done. He likes coffee, so hook him up. Two creams two sugars, that's the way he gets down. After being a home owner for so long and moving into an apartment, I could not have asked for a better scenario. I am very happy with my choice and recommend Riverside. I sure hope Valiant Residential is taking care of their employees as well as their employees are taking care of the complex and community. If you're not, shame on you because these folks here are why y'all are making the big bucks! Read More about Well Run ApartmentsBy: James Earnest Verified Resident
Source: Property SiteGreat place for my family
My family and I moved here about a month ago and have really enjoyed the amenities in our complex. The kids love playing ... billiards in the main office, getting stronger in the workout room, and running around with our puppy at the dog park. Can’t wait when it warms up to jump into the pool and play at the sand volleyball court. The maintenance department has been fast and friendly and the office staff are always available with a smile and get us the information we need. Read More about Great place for my familyBy: Michael Strange Verified Resident
Source: Property SiteSafe and Better Apartments
Riverside Apartments has been the best apartments I have ever experience living in the DFW area. It’s one of the safest and ... most comfortable apartment location off of 287. With 24 / 7 locked gates, I feel more safe and at ease staying here than I did before elsewhere. The apartment buildings are spaced out and not crammed full of apartments and people. The landscape is well maintained and beautiful. The Riverside Apartments office staff and maintenance team are phenomenal. The office manager, Monique, is fantastic and she will listen to you and your needs for your home environment. I highly recommend Riverside Apartments for your new home. Read More about Safe and Better ApartmentsBy: Staci W Verified Resident
Source: Property SiteThe rainbow after the storm.
When I first came to the property, my life had just been wrecked by an unforseen tsunami, for lack of a better word. Monique ... was the calm voice of reason. She assured me it was all going to be ok, and she did everything she could to get me situated ASAP. It has been a year, and I just turned in my keys because my life has evolved and taken a whole new direction, for the better of course. But I just want to say that this property is well maintained, clean, and I had ZERO issues while living here. Monique cares and sets the standard high. This sets this place above the rest. Maintenance is always timely and the office staff always helpful. I highly recommend this complex if you are seeking a new place to call home! Read More about The rainbow after the storm.By: Rebecca Verified Resident
Source: Property SiteGreat staff
“Great manager, great staff, and reliable maintenance crew!" I never seen my whole entire life Monique just so kind and ... professional... Read More about Great staffBy: Yannick shamamba Verified Resident
Source: Property SiteGreat Place
Love the hardwood floors and granite countertops, pool area is great, Monique and Loren are very understanding and willing ... to help. Love how the apartments circle around the courtyard and volleyball court, great view from the balcony. Read More about Great PlaceBy: Anonymous Verified Resident
Source: Property SiteMonique Cage is the absolute best!
When I first moved in here, I thought to myself “ what the Henkel did I get myself into?! Monique was very prompt at callin ... me and asking if I had any any complaint. Which I did, but she assured be that she couldn't fix the complaints if I didn’t bring them to her attentionZ good point. Hands down the best manager if ever had. She does the best job of making sure I’m happy and I absolut love that! I would have definitely about moving if it weren’t for her! I love her so much! ?????? Read More about Monique Cage is the absolute best!By: Kenny Kasper Verified Resident
Source: Property SiteMonique Cage is the absolute best!
When I first moved in here, I thought to myself “ what the Henkel did I get myself into?! Monique was very prompt at callin ... me and asking if I had any any complaint. Which I did, but she assured be that she couldn't fix the complaints if I didn’t bring them to her attentionZ good point. Hands down the best manager if ever had. She does the best job of making sure I’m happy and I absolut love that! I would have definitely about moving if it weren’t for her! I love her so much! ?????? Read More about Monique Cage is the absolute best!By: Kenny Kasper Verified Resident
Source: Property SiteWow! Is that monique special.she is so professional plus so
Kind and caring.i have not lived in an apt since 23. She walked me thru all of it. Bless her heart. This apartment is blessed ... to have her. Diane huie Read More about Wow! Is that monique special.she is so professional plus soBy: Anonymous Verified Resident
Source: Property SiteSatisfied Resident
I've been a resident here for 3 months now, and I absolutely love it. The staff helped me and offered the best customer ... service, with answers to every question I asked. The living and apartment is quiet and beautiful, with so many amenities. I rate this property and staff at a 5 star! Satisfied Resident:) Read More about Satisfied ResidentBy: Nicole B. Verified Resident
Source: Property SitePerfect
Monique has been extremely helpful and very informative this whole moving in experience! Very very happyBy: Madison Verified Resident
Overall Rating
4.5/5Ratings By Category
Rate and Review Our Property
Ratings By Category
Thank you for your feedback! Please rate our property based on the following categories from 1 (worst) to 5 (best).
Testimonials
Monique Cage is very sweet and helpful. She helps me from A to Z. I’m able to get the apartment I want. My wife and son also love the apartment. The whole process was painless. Thank you.
- Binh Pham
i just moved in last month & i absolutely love living at these apartments!! the staff is so friendly and they always try there best to answer concerns/questions i may have. i would recommend Riverside!
- Becky Mtz
I just moved in to this apartment complex, I had a rough time in the search for an apartment to stay in. finally i am so happy that I chose Riverside apartments, great facilities available and the complex is brand new, the kindness and sweetness of the staff there is amazing. There property manager Courtney was so helpful and made my move in smooth. I am excited to spend the next months there.
- Dakhil Abawi